Telefónica has been present in Argentina since the privatisation of telephone services in 1990. Since then, the company has developed into a group of leading companies specialised in integrated communications. Telefónica Argentina maintains its leadership in the market based on an unrivalled portfolio of services with integrated offers of fixed and mobile broadband as well as value-added services with a segmented vision that enables the company to cover the different customer needs.
Movistar – the mobile branch of the Argentinian Telefónica Group - had 19 million mobile subscribers towards the end of 2014 and is the market leader in Argentina.
Movistar Argentina launched the Speedperform Mobile SupportWare in September 2014. The solution enables Movistar Argentina to offer its customers access to a high quality device support experience through all customer touch points. The solution covers mobile handsets, USB data cards and wireless routers.
Movistar Argentina features:
• Interactive Guides
• Device Troubleshooting
• VAS/G-VAS Tutorials
• Device Specifications
Explore the solution live at the Movistar Argentina customer care portal.