Telefónica began to operate in the Peruvian market in the mid-1990s. In 2013, Telefónica Peru strengthened its integrated services offer with a clear focus towards the on-going improvement of service quality and the simplification of plans and tariffs, enabling the company to deliver a solid operating and financial performance.
Telefónica Peru currently has more than 16 million mobile subscribers under the Movistar brand.
Movistar Peru launched the Speedperform Mobile SupportWare in October 2014. The solution enables Movistar Peru to offer its customers access to a high quality device support experience through all customer touch points. The solution covers mobile handsets, USB data cards and tablets.
Movistar Peru features:
• Interactive Guides
• Device Troubleshooting
• VAS/G-VAS Tutorials
• Device Specifications
Explore the solution live at the Movistar Peru customer care portal.