In 2013 Entel Chile purchased Nextel Peru which subsequently went through a rebranding process to become Entel Peru. During this process, it was decided that Entel Peru would implement a device support solution. The logical and obvious choice was to extend the existing agreement between Entel Chile and WorldManuals to also cover Entel Peru and provide the new operation with the same benefits as the Chilean operation.
The service launched in July 2016 and provides Entel Peru with a responsive web solution and a call center application, providing clients and customer service agents with an excellent tool for device support.