TeliaSonera Sweden signs agreement with WorldManuals for the provision of Mobile SupportWare.
The solution consists of Interactive Guides, GVAS Tutorials, Device Specs and Device Troubleshooting modules and covers mobile handsets, tablets and mobile modems. The solution is developed in close cooperation with TeliaSonera and tailored to meet their specific design and functionality requirements. The solution went live on the TeliaSonera website and call centers in July 2012.
By implementing Mobile SupportWare, TeliaSonera emphasizes its position as the leading Nordic and Baltic fixed broadband and mobile operator with a consistent focus on developing and utilizing new technology to meet and exceed customers' expectations.
