Following several successful deployments of the WorldManuals Mobile SupportWare solution, Vodafone Group has chosen to roll-out Mobile SupportWare globally.
The deal, entered in April 2011, initially covers 11 main markets and it has been expanded to include operations in Greece, Romania, The Czech Republic and Hungary, a total of 15 tailored solutions which are expected to go live by the end of March 2012. Though based on a common content framework, each Vodafone operation benefits from tailored content delivered by a dedicated native speaking translation team in addition to a high degree of platform and technology flexibility. The end result is the largest and most successful mobile device support roll-out in the telco industry.
