ENTEL Chile signs agreement with WorldManuals for the provision of Mobile SupportWare.
The solution consists of the Device Manuals, GVAS / VAS Tutorials & Device Troubleshooting modules and covers mobile handsets, tablets and mobile modems. The solution is expected to go live on the ENTEL website and call centers in July 2011.
By implementing Mobile SupportWare, ENTEL emphasizes its position as the leading mobile operator in the region, with a consistent focus on developing and utilizing new technology to meet and exceed their customers' expectations.
