WorldManuals develops Mobile Access

In addition to providing access to support information through conventional support channels like contact centres, retail outlets and on websites, WorldManuals has introduced Mobile Access.

This support channel enables new and existing clients to provide access to detailed support information directly on subscribers' mobile devices. Mobile Access provides fast and on-the-spot support content, and since the application module is capable of auto-detecting the device model, the subscriber is presented with the relevant support information right away.